We are shipping only once a week at the moment. The date of dispatch will be notified to you within a few days of your order. Royal Mail are no longer obtaining signatures for tracked items but we are still using electronic tracking methods. We would strongly advise taking the insurance at the moment (£7-£10) as this includes the electronic tracking for all orders, not just those over £75.
Please be aware we are following strict hygiene standards and all our packaging is brand new.
Standard shipping is FREE on all orders to anywhere in the world.
Insurance is available, as an optional extra, and is quoted for during checkout. The price will be dependent on the delivery destination and the value of your order.
All orders over £75 are sent tracked but only insured up to £50. If your order is under £75 and you require tracking please purchase insurance during checkout.
Payment can be made by any credit or debit card through Shopify Payments or Paypal. We also accept instant Bank Deposit from UK banks. Sorry, UK cheques are no longer accepted.
We aim to send orders within four working days of receiving cleared payment but we do not post on a Saturday. UK postal delivery is 1-2 days, Europe 4-7 days and the Rest of the World 7-10 days.
Any item can be returned within 7 days of receiving it if you have a change of mind (except for Gift Cards). For you to receive a refund (minus our original postage and packing costs) the item must be received back in the same condition that it was sent and you must notify us that it is being returned beforehand. You will need to pay for the return postage. If you are returning an item because it is faulty or has been grossly miss-described then we will give you a full refund and refund you for the return postage but this must have been agreed beforehand.
For more details please see FAQs.